1. Browse our products and select the item you wish to purchase.

2. Click "Add to Cart."

3. Review your cart and click "Checkout."

4. Fill in the shipping and payment information and confirm your order.

Once an order is placed, it can only be modified or canceled within a certain timeframe. Please contact our customer service as soon as possible for assistance.

We accept several payment methods, including credit cards (Visa, MasterCard, American Express, UnionPay), bank transfers, and PayPal.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your shipment.

Orders typically arrive within 3 to 5 business days for local delivery and 14 to 30 days for international shipping. If you have any questions, please contact our customer service team for assistance.

We provide local delivery through SF Express, with orders arriving within 3 to 5 business days from shipment. For overseas shipping, we use DHL. If you're unsure about delivery options or need assistance, please contact our customer service team.

Due to food hygiene and safety reasons, all food products sold are non-returnable, non-exchangeable, and non-refundable.

Our formulations transcend the ordinary, embodying a harmonious blend of nature's finest ingredients meticulously curated by professional naturopaths in Australia and Hong Kong.

Their expertise combines traditional wisdom with cutting-edge research, ensuring that each formulation is a symphony of nature's best.

Unfortunately, we do not offer exchanges either. We recommend carefully reviewing product descriptions and ingredient lists prior to purchase to ensure that you choose the right product for your needs.

We have qualified nutritionists available to consult with you before your purchase. Please reach out to us with any questions or concerns, and we’ll be happy to provide guidance.